Something went wrong? Tell us.

First, message us on WhatsApp or call 84335 57299 — most problems are fixed the same day. If you are not satisfied, write to our Grievance Officer. We acknowledge every complaint within 48 hours and resolve it within 30 days.

Contact

Grievance Officer: InstaTow Grievance Desk
Email: grievance@instatow.in
Phone: 84335 57299, Monday–Saturday, 10 a.m.–6 p.m.
Address: Office 3, Solitaire 3, Building 14, Poonam Garden, Mira Road (East), Thane 401107

For a problem with a rescue or a health service itself, our service partner Global Assure’s 24×7 helpline is 1800 572 3861. We will raise it with them for you if you prefer.

You can also contact the National Consumer Helpline at 1915.